Refund policy

 

Thank you for choosing Freshly Farmed for your food product needs. We strive to provide high-quality, fresh, and delicious products to our customers. We understand that there may be instances where a refund is necessary, and we want to ensure a transparent and fair process for our customers.

  1. Eligibility for Refund:

    • To be eligible for a refund, you must contact us as soon as our product is delivered to you or the same day.
    • Your item must be unused and in the same condition as you received it.
    • It must be in the original packaging.

  2. Perishable Goods:

    • Due to the nature of our products, we cannot accept returns of perishable goods. However, if you are dissatisfied with the quality of the product you received, please contact us as soon as our product is delivered to you, and we will review your case.

  3. Non-Perishable Goods:

    • If you have purchased non-perishable goods and wish to return them, please contact us as soon as our product is delivered to you or the same day.
    • Return shipping costs are the responsibility of the customer.

  4. Refund Process:

    • Once your request with the damage and all that is received and inspected, we will send you an email to notify you that we have received your returned item.
    • If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

  5. Refund Amount:

    • The refund amount will be the purchase price of the returned item, excluding any shipping charges.

  6. Late or Missing Refunds:

    • If you haven't received a refund within the specified timeframe, please check with your bank or credit card company. If the issue persists, please contact us.

  7. Contact Information:

    • For any refund-related inquiries or concerns, please contact our customer service at [contact@freshlyfarmed.us]/+1631-652-5848.

  8. Changes to This Policy:

    • Freshly Farmed reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase with Freshly Farmed, you acknowledge and agree to abide by this refund policy.

Thank you for choosing Freshly Farmed. We appreciate your business and look forward to serving you with the freshest and highest-quality food products.