We currently ship our products within the United States, including all states, territories, and military addresses. Shipping costs are calculated based on the weight of the products and the destination and are displayed at checkout.
Orders are typically processed within 1-2 business days from the date of purchase. Tropical fruits are pre-orders and typically take one week to 10 days before the order process starts.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. This tracking number allows you to monitor the status and location of your package.
To be eligible for a refund, contact us as soon as the product is delivered or the same day. Due to the nature of our products, we cannot accept returns of perishable goods; if you are dissatisfied with the quality of the product you received, contact us and we will review your case. See our Refund policy.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.